To solve your HP printer problems, there is HP Print and Scan Doctor. But, what to do when the HP Print and Scan Doctor have itself a problem? Though, there are very less chances that there would be any problem with the HP Print and Scan Doctor. But, there can only be the one problem that can occur. This is when the HP Print and Scan doctor is not able to find or communicate with your HP printer. Therefore, in this blog, you will get to know about the method with which it can resolve. Once this problem is resolved, then you can troubleshoot your printer back again with the Print and Scan Doctor. But first, it is also very important that you should install the Print and Scan Doctor with the right steps. Therefore, at very first, the discussion will be there for the steps to install the Print and Scan Doctor in your system. So, let’s get started!
Steps To Install HP Print And Scan Doctor
It is very important to follow the right set of steps for the proper installation of the software. If these steps are not followed properly, then also this could happen that your software won’t work. Therefore, to install the genuine version of the software, you need to go to the HP Printer’s official website. Then, search for the HP Print and Scan Doctor software, and click on the Download link. Once the setup file is downloaded, open the file, and start with the installation process. During the installation process, the very first thing the software will ask you to do is to choose your printer. Then, from the list of the connected printers, you need to select the required printer. After completing the setup of the printer with the software, select the issue for which you want to fix. The software will first scan and then provide you with the diagnose results. Now, only one problem can come and that is, your software is not able to communicate with the printer. Therefore, it means, your printer won’t be able to get added, or you won’t be able to use your software. So, let’s check out the resolution in the next section.
Resolving No Communication With Printer Issue!
In order to use this software, it is very important for the software to communicate with the printer. Therefore, if you are not able to find the printer in the list shown by the software means no communication. So, click on the Retry button for two-three times to make the printer discoverable for the software. If this thing doesn’t help, then there is a need to check the connectivity of the printer. It means, there can be connectivity issues of the printer with the system or the network. So, make sure your printer is properly connected to the network either using wired or wireless connection. If still there is a problem, then first uninstall and then reinstall the printer driver software in the system. In this way, the communication problem can be resolved for the printer.
Printer Is Communicating!
Wrapping up! With the HP Print and Scan Doctor, it is easy to troubleshoot the Hp printer. But, when the printer is not communicating with the software, then there is an issue. So, this blog has defined all the steps to properly install the HP Print and Scan Doctor. Along with that, the resolution for the communication problem is also defined. In case, you are still facing issues with the diagnosis of the software, then dial a toll-free number. Our expert team will identify the issue first by asking you some questions, and then provide the best solution. Once the printer starts communicating with the software, you can easily troubleshoot your printer in no time.
